ClientShangri-La Hotels and Resorts
Size50,000 sqm
LocationIsland Shangri-La, Admiralty, Hong Kong
Completed2022

Island Shangri-La - integrated signage and wayfinding for one of Hong Kong’s landmark hotels.

Lift car letter F in brushed brass, set into the woven metal mesh panel beside the door

Studio X was appointed to create a complete new signage and wayfinding system for the Island Shangri-La in Admiralty, as part of a major renovation of a hotel originally built in 1981.

Process

Pre-Concept

Concept Design

Schematic Design

Detail Design

Tender Documentation

Tender Management

Construction Support

Guideline Package

Post-Completion Review

Our scope ran from concept design, developed to complement the architectural vision and worked out alongside the interior design team, through to detail design, full coordination, mock-up scheme design and site supervision.

The central idea was that signage should form part of the interior finishes rather than be applied on top of them. Working closely with the interior designer, key iconography was engraved, stitched and pressed directly into the materials, so that a guest is guided discreetly at each point they need it - wireless charging, hairdryer, minibar - without the room ever feeling labelled.

The work was as much about behaviour as it was about graphics - where a guest's eye actually falls when they open a drawer, and what they need to know at the moment they reach for a charger.

The system was developed to form the future signage standard for the group's hotel network.

Lift lobby with the floor directory engraved into marble and lift car letters on woven mesh panels

The main lobby signage with lettering engraved directly into the marble - each letter hand-painted to create signage that feels integral to the lobby finishes rather than applied on top.

Guestroom directional numbers engraved into the backlit marble panel of a lift lobby

Individual metal letters form the guestroom directional signage, set directly onto the marble to keep the lift lobby wayfinding precise, minimal and integrated with the interior.

Lift bank with cars D and E identified by individual letters on woven metal panels

Individual metal letters identify each lift car, integrated into the decorative screen to make the lift bank immediately legible without introducing separate signage panels.

The best wayfinding is the kind a guest never notices using. Engraved, stitched and pressed into the finishes rather than screwed onto them.

Illuminated projecting washroom sign, its pictogram outlined in brass on an acrylic lantern
Lift car letter G in brass on the woven mesh panel, with the lobby beyond

Selected views

Signage and wayfinding elements across the hotel, showing iconography integrated directly into the interior finishes.
Lift car A seen head-on, its letter integrated into the decorative mesh screen either side
Guestroom ironing board cupboard marked by an engraved brass pull, integrated into the joinery
Floor directory engraved into backlit marble, listing Horizon Club Lounge, Restaurant Petrus and the Roof Garden
Lift car letter F in brushed brass, set into the woven metal mesh panel beside the door
Brass washroom pictogram and directional arrow fixed to a timber-veneered door
Lift car letter G in brass on the woven mesh panel, with the lobby beyond
Bilingual floor directory applied to the glass screen of the lift lobby
Lift lobby with the floor directory engraved into marble and lift car letters on woven mesh panels
Illuminated projecting washroom sign, its pictogram outlined in brass on an acrylic lantern
Lift bank with cars D and E identified by individual letters on woven metal panels

(Approach)A forty-year-old hotel, renovated without losing what made it a landmark - and re-signed so the building explains itself.

Lift car letter F in brushed brass, set into the woven metal mesh panel beside the door
The system
Concept through detail design, full coordination with the interior team, mock-up scheme design and site supervision - developed as a standard rather than a one-off scheme.
Full-size mock-up of the floor number and lift car lettering under test on site

Full-size mock-up testing the relationship between illuminated floor identification, lift car lettering and the surrounding architectural finishes before final installation.

Illuminated floor number 42, a three-dimensional element mounted on the marble wall

Detail of the illuminated floor identification, developed as a three-dimensional architectural element rather than a conventional applied sign.

Close-up of the woven brass mesh used as the backing for the lift car identification

Close-up of the woven metal backing panel, developed as part of the architectural finish so the signage feels integrated rather than applied.

Bilingual floor directory applied to the glass screen of the lift lobby

Drawings & details

Selected drawings and mock-up studies developed to test material integration, legibility and detailing before installation.
Lift number design development, coordinating letterform, depth, illumination and fixing to the mesh backdrop

Detailed design development for the lift identification system, coordinating letterform, depth, illumination, fixing and integration with the surrounding architectural finishes.

Design study for the lift car identification, testing three letter and illumination details in section

Design exploration for the lift car identification, testing letter depth, material, illumination and fixing details against the woven metal backdrop.

Detail drawings for the projecting washroom sign, with elevations, fixings and material references

Design development for the corridor identification signage, combining an illuminated acrylic lightbox with bespoke brass detailing to integrate the sign into the interior architecture.

Appointed to write the standard, not just to sign one hotel.

Guestroom directional numbers engraved into the backlit marble panel of a lift lobby
Guestroom ironing board cupboard marked by an engraved brass pull, integrated into the joinery

The Island Shangri-La occupies a particular position in Hong Kong: a landmark hotel in Admiralty that has been operating since 1981, renovated rather than replaced.

Signage in a building of that age is rarely a blank sheet - it has to work with existing architecture, an ongoing interior renovation and an operating hotel. Studio X's brief was to develop the scheme as the future signage standard for the group's wider network, which set the level of documentation required from the outset.

Our main objective is to improve the performance of our clients' businesses by creating spaces that are emotive and highly usable, and a wayfinding system is the clearest test of that: it either works invisibly, or the guest notices it because something has gone wrong.

Lift car A seen head-on, its letter integrated into the decorative mesh screen either side

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