As demand for fully automated self-service throughout the travel process continues to increase, innovative self-service bag drop and self-tagging solutions have been developed to further improve the passenger experience.

Our team were involved in producing a concept with automation and no staff intervention. The advantage of this system is that it is always available, which means that it can handle greater capacity, resulting in higher efficiency for passengers, the airline and the airport authority. Furthermore, the passenger is in control of the process and can check-in their baggage quickly, and whenever is convenient to them.